Shipping

We cannot guarantee delivery times, as we use a 3rd party to courier.
Delivery can take 3 – 5 working days.
Parcels cannot be delivered to P O Box addresses.
If you experience any problems with ordering please contact us on Ph (07) 549 0810 or info@katikatihoney.co.nz.

 

Returns

Faulty or damaged product must be returned within 10 working days from the date of purchase. Please return with the original invoice / packing slip to Katikati Honey & Bee Centre Ltd, 2918 State Highway 2, RD2, Katikati, 3178.
Incorrect orders will only be refunded if the product is able to be resold, no damage to the pot and tamper seal is not broken. Please return with the original invoice / packing slip to Katikati Honey & Bee Centre Ltd, 2918 State Highway 2, RD2, Katikati, 3178.